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Proprietary
Whether your new software has been around for years, or it was custom designed specifically for your organization, Highland Training Consultants will create a training program that will ensure a successful and efficient roll out. |
Microsoft Office
Highland Training Consultants has been successfully training adult learners in the various Microsoft applications since 1997. Our greatest strength is our commitment to the adult learner and strategies that help them learn new information and acquire new skills.
Instructional Design
It’s all in how you say it! Highland Training Consultants consistently creates informative and interactive training programs using Adult Learning Theories.
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"Jean has that unique ability to be able to train on technical material as well as any soft skill technique in the same clear, easy to understand style. Her most common customer survey response was - she made it easy to learn!"
Rexene Picard
Executive Director, FutureWorks |
Training in the Technical Classroom
Allow Highland Training Consultants to share with you proven strategies for smooth sailing in the technical classroom.
Staying on Task
Interactive programs engage more participants, generate healthy discussion, and can also take a group off task. Learn how to provide the value of and interactive program while effectively maintaining focus on required content.
Facilitating vs. Training
Learning the difference between training and facilitating will allow for personal and professional growth.
Customer Service
Customer service goes beyond using please and thank you!!! Learn the significance of “how-you-say” “what you say” impacts relationships.
Sales and Sales Management
It’s all about the customer. Know your stuff and know their stuff too. Learn how to close the deal by putting your customer first.
Effective Communications
Learn how to bring clarity to discussions that lead to more productive interactions. |
"The winds and waves are always on the side of the ablest navigators."
— Edward Gibbon, Historian |
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